Nairobi, Kenya – In a move set to invigorate Kenya’s business landscape, CCI Global, a prominent international outsourcing firm, has unveiled plans for a state-of-the-art call centre facility in Tatu City, Kenya’s esteemed Special Economic Zone. This $50 million investment is anticipated to generate over 5,000 employment opportunities for Kenyan citizens.
The facility’s inauguration on May 10, 2024, officiated by Kenyan President William S. Ruto, marks a significant milestone in the country’s journey towards economic prosperity. As Kenya continues to solidify its position as a preferred destination for business process outsourcing (BPO) operations, CCI Global’s commitment underscores the sector’s potential for growth and development.
With roles ranging from call centre agents to managerial positions, the facility aims to bolster Kenya’s reputation as a global BPO hub. This strategic endeavor is complemented by CCI Global’s extensive track record of investments exceeding $2 billion across Africa, reflecting its dedication to fostering economic empowerment on the continent.
Rishi Jatania, CEO of CCI operations in Kenya, emphasized the transformative impact of the new facility on the country’s socio economic landscape. Leveraging advanced management practices, cutting-edge technology, and strategic partnerships, CCI Global aims to equip Kenyan BPO professionals with the skills and resources necessary to compete effectively in the global arena.
Furthermore, CCI Global’s collaboration with organizations like CareerBox Africa underscores its commitment to nurturing digital literacy and empowering marginalized youth, particularly women, in the BPO sector. The inclusion of women in the construction process, facilitated by Buildher, further exemplifies CCI Global’s dedication to fostering inclusivity and diversity.
In line with its sustainability initiatives, the facility is set to operate primarily on renewable energy, aligning with Kenya’s vision for a greener future. By prioritizing environmental responsibility alongside economic growth, CCI Global reaffirms its commitment to driving holistic progress in Kenya and beyond.
Photo source: Google
By: Montel Kamau
Serrari Financial Analyst
14th May, 2024
Article and News Disclaimer
The information provided on www.serrarigroup.com is for general informational purposes only. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
www.serrarigroup.com is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information on the website is provided on an "as-is" basis, with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including but not limited to warranties of performance, merchantability, and fitness for a particular purpose.
In no event will www.serrarigroup.com be liable to you or anyone else for any decision made or action taken in reliance on the information provided on the website or for any consequential, special, or similar damages, even if advised of the possibility of such damages.
The articles, news, and information presented on www.serrarigroup.com reflect the opinions of the respective authors and contributors and do not necessarily represent the views of the website or its management. Any views or opinions expressed are solely those of the individual authors and do not represent the website's views or opinions as a whole.
The content on www.serrarigroup.com may include links to external websites, which are provided for convenience and informational purposes only. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, www.serrarigroup.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Please note that laws, regulations, and information can change rapidly, and we advise you to conduct further research and seek professional advice when necessary.
By using www.serrarigroup.com, you agree to this disclaimer and its terms. If you do not agree with this disclaimer, please do not use the website.
www.serrarigroup.com, reserves the right to update, modify, or remove any part of this disclaimer without prior notice. It is your responsibility to review this disclaimer periodically for changes.
Serrari Group 2023
