ManageMy Secures $45 Million to Drive AI-Powered Insurance Platform Expansion

London-based InsurTech company ManageMy has successfully closed a $45 million funding round as the company accelerates its international expansion and deepens investment in artificial intelligence capabilities designed to modernize how insurers operate. The funding announcement positions ManageMy as a significant player in the rapidly evolving insurance technology sector, which analysts project will surge to $739.69 billion by 2035.

The raise comprises $20 million from a Series B round jointly led by Ventura Capital and OCVC, the investment vehicle of Zilch co-founder Sean O’Connor. Additional backing came from BNF Capital alongside a consortium of strategic investors from both traditional insurance companies and the InsurTech sector. While the specific valuation was not disclosed, the funding represents a significant vote of confidence from investors who have demonstrated sustained commitment to the company’s vision.

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Strategic Expansion Plans

ManageMy intends to deploy the fresh capital primarily toward geographic expansion, with North America identified as a key growth market. The company, which currently serves over 45 major insurance carriers and broker groups primarily across North America, plans to strengthen its footprint in the region while simultaneously exploring opportunities in Asia Pacific markets.

“This funding marks a major milestone for ManageMy and validates our vision of a more intelligent, integrated, and adaptable insurance operating model,” said Stephen Collins, co-founder and chief executive of ManageMy. Collins, who previously served as CEO of ReMark Group and global head of distribution at SCOR, brings deep insurance industry expertise to the venture.

Beyond market expansion, the investment will fuel continued product development with particular emphasis on AI-driven functionality. The platform aims to enhance automation, intelligence and scalability across the full insurance lifecycle, addressing what Collins describes as mounting pressure on insurers to improve speed, accuracy and customer experience while simultaneously reducing costs and increasing sales.

Addressing Industry Pain Points

The insurance sector has long grappled with technology challenges that ManageMy’s platform seeks to address. Legacy system modernization has emerged as one of the most pressing issues facing insurers, with 70% of IT budgets spent maintaining outdated systems that create operational bottlenecks and hinder innovation.

ManageMy positions itself as what it terms a “Deep Front-End” platform, distinguishing its approach from traditional insurance technology solutions. Rather than simply providing a user interface layer, the company’s software brings core operating functions including customer experience, underwriting and claims management into a unified front-end system. This architecture enables insurers to manage and automate entire customer journeys from a single platform while maintaining integration with existing core systems.

“The insurance industry has struggled to modernise its business models compared to the financial services market,” noted Mo El Husseiny, managing partner at Ventura Capital. “ManageMy is at the forefront of digitally transforming the insurance sector, one of the world’s largest and most lucrative markets.” El Husseiny, who previously executed over $15 billion in investments during his tenure at Mubadala Development Company, has backed companies including Spotify, Uber and Twitter through Ventura Capital.

The platform delivers what the company describes as three core advantages: bringing key operating functions into the front-end to enable insurers to manage and automate journeys; providing composable, adaptive and intelligent customer workflows that respond to context, product and user intent; and offering a comprehensive engine to connect, configure and launch new capabilities that transform customer experience into a revenue driver through cross-sell, upsell and retention opportunities.

AI Transformation Wave

ManageMy’s funding comes at a pivotal moment for artificial intelligence adoption in insurance. Industry surveys indicate that 78% of insurance organizations planned to increase technology budgets in 2025, with AI garnering the largest share at 36% of innovation priorities. The technology has evolved from experimental pilot programs to production-ready solutions that are reshaping core insurance functions.

The shift toward what industry observers call “agentic AI” represents a fundamental change in how insurers deploy automation. Unlike previous AI implementations that simply responded to prompts, agentic systems work proactively on their own initiative, handling complex tasks independently alongside human workers. This evolution promises to dramatically increase productivity and reshape core functions including underwriting, claims processing and customer service.

“In 2026, the focus will shift from piloting AI to operationalizing it at scale—especially in ways that prevent losses before they occur,” industry analysts predict. Agentic AI is already handling tasks like claims intake, property assessments and customer interactions, with the next phase involving deployment across the entire value chain to drive real-time risk mitigation.

ManageMy’s platform is designed to capitalize on these trends by providing AI-enabled decisioning and orchestration capabilities across what the company terms the “Buy-Manage-Claim lifecycle.” The emphasis on no-code configuration allows insurers to adapt workflows and processes without extensive technical development, addressing one of the key friction points in legacy system modernization.

Founding Team and Backing

The company was co-founded by Stephen Collins, Sean O’Connor, Gino Maccio and Sean Rowley, assembling expertise across insurance operations, technology and investment. O’Connor’s involvement through his OCVC investment vehicle brings fintech credibility from his role as co-founder of Zilch, which achieved unicorn status in record time and was recently recognized as the UK’s fastest-growing unicorn company by the Financial Times.

“When we co-found a business, we do so with tier one operating co-founders, like Stephen Collins, who, along with the team he has built, have deep domain expertise in insurance and the application of technology within the industry,” O’Connor explained. He frames insurance as “a fundamental financial inclusion product, designed for social good,” positioning ManageMy’s technology as enabling transformation that creates value for insurers, brokers and consumers while making coverage economically viable for currently uninsured or underinsured populations.

The continued backing from Ventura Capital and OCVC, which co-led ManageMy’s Series A approximately two years ago, demonstrates sustained investor confidence in the company’s trajectory. This pattern of repeat investment from early backers often signals strong execution against milestones and validates the strategic direction of emerging companies.

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Market Context and Competition

ManageMy enters a crowded InsurTech landscape where numerous players are vying to modernize different aspects of the insurance value chain. Recent months have seen substantial funding rounds across the sector, including a $108 million Series A for an AI-native insurance carrier and a $45 million Series B for digital broking and underwriting technology provider.

What distinguishes segments of the market is increasingly the specific problems being solved rather than broad-brush “digitization.” Players are carving out positions around particular pain points: automated claims processing, intelligent underwriting, parametric insurance products, usage-based pricing models, and embedded insurance distribution channels, among others.

ManageMy’s positioning as infrastructure for incumbent insurers rather than as a direct-to-consumer insurance provider represents a strategic choice. Rather than attempting to disrupt insurers, the company aims to be what Collins describes as “a long-term infrastructure partner to the global insurance industry.” This approach aligns with broader trends showing that InsurTech investment is increasingly flowing toward enabling technologies that help traditional players modernize rather than purely to insurance carrier alternatives.

The company operates as a UK-registered entity with global headquarters in Charlotte, North Carolina, positioning itself to serve both European and North American markets. This transatlantic structure reflects the global nature of insurance operations and the cross-border expansion ambitions of the business.

Technology Architecture

The technical foundation of ManageMy’s offering centers on what the company describes as a modular, composable platform architecture. This design philosophy aligns with broader industry movements toward breaking apart monolithic insurance systems in favor of component-based approaches that offer greater flexibility and faster innovation cycles.

The platform spans customer engagement, automated underwriting and intelligent claims decisioning—three critical pillars of insurance operations. By providing native integration capabilities rather than requiring extensive custom development, ManageMy aims to reduce the 12-18 month implementation timelines often associated with core system transformations.

API-driven integration represents a core architectural principle, enabling the platform to connect with existing policy administration systems, billing platforms, customer relationship management tools and third-party data sources. This approach addresses one of the primary limitations cited by insurers regarding legacy systems: inflexibility to adapt to market changes and difficulty integrating with new technologies.

The no-code aspects of the platform aim to democratize the ability to configure workflows and processes, reducing dependency on specialized technical resources. This capability becomes particularly valuable as insurers face talent shortages around maintaining aging technology stacks and the need to respond more rapidly to regulatory changes and market opportunities.

Commercial Momentum

Since its Series A funding approximately 24 months ago, ManageMy reports gaining significant commercial traction. The company indicates that its solutions are increasingly being adopted as front-end and decision-layer alternatives to traditional portals and point solutions, leveraging AI and no-code capabilities to enhance enterprise insurance environments.

The claimed base of over 45 major insurance carriers and broker groups provides a foundation for expansion, though the company has not disclosed specific customer names or detailed case studies. The geographic concentration in North America positions the additional funding toward deepening penetration in an existing core market while simultaneously funding expansion into new territories.

Team scaling represents another key use of the fresh capital, with particular emphasis on engineering, implementation and customer success functions. This staffing focus suggests an organization preparing for accelerated deployment and support requirements as the customer base expands.

Industry Transformation Context

The insurance sector is experiencing what many observers characterize as an inflection point in technology adoption. After years of cautious experimentation, the industry appears to be moving toward more aggressive deployment of modern capabilities.

Several factors drive this acceleration. Customer expectations, shaped by experiences with digital-native companies in other sectors, increasingly demand seamless, mobile-first interactions. Regulatory pressures around data privacy, operational resilience and climate risk disclosure create compliance imperatives that legacy systems struggle to address. Competitive dynamics, with both InsurTech challengers and modernized incumbents, raise the stakes for maintaining technological parity.

The persistent challenge of legacy system constraints creates what some analysts describe as an “innovation debt” that compounds over time. Systems that may be 13-15 years old create escalating maintenance costs, integration difficulties and security vulnerabilities while limiting the ability to launch new products or rapidly respond to market changes.

Yet wholesale replacement remains daunting. The complexity and risk associated with core system overhauls mean that only 10% of large insurers have modernized more than half of their systems despite clear benefits. This dynamic creates opportunities for solutions that can provide modern capabilities while working alongside rather than replacing existing infrastructure.

Looking Forward

ManageMy’s funding positions the company for a critical phase of growth as it attempts to translate early traction into scaled adoption across a broader customer base. The insurance technology market remains highly competitive, with well-capitalized players pursuing various strategic approaches to addressing industry transformation needs.

Success will likely depend on several factors: the ability to demonstrate clear return on investment for customers through measurable improvements in operational metrics; the capacity to deliver implementation timelines that compare favorably to alternative modernization approaches; the effectiveness of the AI capabilities in delivering meaningful automation and intelligence gains; and the scalability of the platform architecture as customer deployments expand in scope and complexity.

The broader macroeconomic environment for insurance continues to present both challenges and opportunities. Premium growth is moderating even as loss ratios face pressure from catastrophe losses and social inflation. Combined ratios hovering near 99 signal tight underwriting margins that intensify focus on operational efficiency. Investment yields provide some offset but underscore the imperative for insurers to optimize all aspects of their business model.

For ManageMy, navigating this landscape will require demonstrating that platform investments translate into tangible competitive advantages for insurers—whether through faster product launches, improved customer retention, better risk selection or enhanced operational efficiency. The substantial funding provides runway to pursue that demonstration at scale, but execution will ultimately determine whether the company achieves its ambition to become foundational infrastructure for the global insurance industry’s digital transformation.

About ManageMy

ManageMy is a UK-based InsurTech company with global headquarters in Charlotte, North Carolina. The company provides an Intelligent Orchestration Platform that enables insurers to orchestrate digital customer engagement, automated underwriting and intelligent claims decisioning. Co-founded by Stephen Collins, Sean O’Connor, Gino Maccio and Sean Rowley, ManageMy serves over 45 major insurance carriers and broker groups across North America and international markets.

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By: Montel Kamau

Serrari Financial Analyst

12th February, 2026