Serrari Group

Private Hospitals Halt SHA Services as Claims Delays Deepen Crisis

In a dramatic escalation, private and faith-based hospitals across Kenya have suspended services for beneficiaries under the Social Health Authority (SHA) scheme, demanding urgent government intervention over unpaid claims and system failures. The Rural and Urban Private Hospitals Association (RUPHA) says that until its concerns are addressed, patients enrolled in SHA will need to pay […]

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Motor Insurance Tops Fraud Cases in Kenya as IRA Tightens Oversight

Fraud Landscape: Motor Insurance in the Spotlight Kenya’s insurance sector has once again found itself grappling with persistent fraud, with motor vehicle insurance emerging as the leading category of abuse. A report by the Insurance Regulatory Authority (IRA) shows that in the first half of 2025, the Insurance Fraud Investigation Unit (IFIU) received 85 reports […]

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Kenya Launches Digital Tools for National Emergency Ambulance Service

What’s Being Rolled Out The Kenyan government, through the Social Health Authority (SHA), is introducing the National Emergency Ambulance Dispatch Service. The aim is to strengthen emergency medical response across the country by centralizing dispatch, standardizing ambulance charges, and using digital tools. Health Cabinet Secretary Aden Duale announced the plan during a visit to Vihiga […]

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Britam’s Diverse Revenue Fails to Stem Profit Dip in First Half of 2025

Financial Highlights: Growth on Top Line, Pressure on Bottom Line Britam Holdings posted a profit before tax (PBT) of KSh 2.5 billion for the six months ended June 30, 2025, a decline from KSh 2.8 billion in the same period of 2024. The company attributed the dip mainly to higher claims payouts and the impact […]

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Kenya Deregisters 20 Insurance Brokers in Major Compliance Clean-Up

What Happened: Broker Licences Cancelled The Insurance Regulatory Authority (IRA) of Kenya recently took decisive action by cancelling the licences of 20 insurance brokerage firms. The change was officially communicated via a Kenya Gazette notice on 18 July 2025, and it states that the affected brokers ceased transacting insurance business as of 30 June 2025, […]

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Fraud Decline Spurs Profits Surge in Kenya’s Insurance Sector

What the Latest Data Reveals Kenya’s insurance industry saw a sharp drop in fraud reports in Q4 2024, while its profits leapt nearly four-fold, driven largely by brisk investment returns in government bonds, according to the Insurance Regulatory Authority (IRA). Build the future you deserve. Get started with our top-tier Online courses: ACCA, HESI A2, […]

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