Serrari Group

Mastercard and Hillcroft Partner to Transform East Africa’s Insurance Landscape Through Embedded SME Coverage Solutions

For years, insurance penetration in Kenya has languished at persistently low levels, hovering between 2.3% and 2.6% as of mid-2023—a figure that remains significantly below the global average of approximately 7% and reflects the broader challenges facing insurance markets throughout developing economies. This substantial gap between Kenya’s insurance uptake and international benchmarks highlights profound structural […]

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IRA Approves KSh 820.6 Million Sanlam Business Transfer to Jubilee Allianz, Cementing SanlamAllianz Integration

Kenya’s Insurance Regulatory Authority (IRA) has officially approved the transfer of Sanlam General Insurance Limited’s general insurance portfolio valued at KSh 820.6 million to Jubilee Allianz General Insurance (K) Limited. The transaction marks a pivotal step in the completion of the SanlamAllianz Africa integration, uniting the general insurance operations of Sanlam and Allianz under a […]

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Wafa Assurance’s $317 Million Delta Insurance Bid Sparks Concerns for Kenya’s Insurance Sector

The announcement that Wafa Assurance, one of Morocco’s largest insurers, is seeking to acquire Delta Insurance of Egypt in a deal worth approximately US$317 million has sent ripples across Africa’s insurance landscape. While the transaction is centered in North Africa, the COMESA Competition Commission has stepped in to review its impact across member states, sparking […]

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Mastercard & mTek Unveil Embedded Insurance Across East Africa

Mastercard has struck a partnership with Hillcroft (mTek) to integrate embedded insurance solutions into its consumer and SME card products in East Africa. According to a press release from Mastercard, the collaboration will embed insurance cover into everyday payment flows, enabling seamless access to protection. Under this model, users making transactions will be offered tailored […]

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Kenya Moves to Double Compensation Limits in Banking and Insurance to Restore Public Confidence

Kenya’s financial regulators are pushing forward a landmark reform designed to reinforce trust in the banking and insurance sectors by doubling the maximum compensation payable to customers when institutions fail. The proposal, which forms part of the Kenya National Financial Inclusion Strategy 2025–2028, seeks to increase the Policyholders’ Compensation Fund (PCF) ceiling from KSh 250,000 […]

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KDIC Extends Deposit Insurance Coverage List Through June 2026

The Kenya Deposit Insurance Corporation (KDIC) has published an updated list of institutions whose deposits are officially protected through 30 June 2026, reinforcing public confidence in Kenya’s banking sector. Under the Kenya Deposit Insurance Act, 2012, depositors are guaranteed coverage up to KSh 500,000 per depositor per institution in the event of a bank failure. […]

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Private Hospitals Halt SHA Services as Claims Delays Deepen Crisis

In a dramatic escalation, private and faith-based hospitals across Kenya have suspended services for beneficiaries under the Social Health Authority (SHA) scheme, demanding urgent government intervention over unpaid claims and system failures. The Rural and Urban Private Hospitals Association (RUPHA) says that until its concerns are addressed, patients enrolled in SHA will need to pay […]

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Motor Insurance Tops Fraud Cases in Kenya as IRA Tightens Oversight

Fraud Landscape: Motor Insurance in the Spotlight Kenya’s insurance sector has once again found itself grappling with persistent fraud, with motor vehicle insurance emerging as the leading category of abuse. A report by the Insurance Regulatory Authority (IRA) shows that in the first half of 2025, the Insurance Fraud Investigation Unit (IFIU) received 85 reports […]

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Kenya Launches Digital Tools for National Emergency Ambulance Service

What’s Being Rolled Out The Kenyan government, through the Social Health Authority (SHA), is introducing the National Emergency Ambulance Dispatch Service. The aim is to strengthen emergency medical response across the country by centralizing dispatch, standardizing ambulance charges, and using digital tools. Health Cabinet Secretary Aden Duale announced the plan during a visit to Vihiga […]

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Britam’s Diverse Revenue Fails to Stem Profit Dip in First Half of 2025

Financial Highlights: Growth on Top Line, Pressure on Bottom Line Britam Holdings posted a profit before tax (PBT) of KSh 2.5 billion for the six months ended June 30, 2025, a decline from KSh 2.8 billion in the same period of 2024. The company attributed the dip mainly to higher claims payouts and the impact […]

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